FREQUENTLY ASKED QUESTIONS
YOUR QUESTIONS, ANSWERED
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At Brilliant, every piece is a blend of sophistication, elegance, and meticulous craftsmanship. Our jewelry is designed with a commitment to luxury and quality, whether it’s a custom engagement ring, a signature necklace, or a bespoke men’s wedding band. We use only the finest materials and work closely with each client to create timeless designs that reflect their unique style and story.
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Yes, we specialize in reimagining heirloom pieces! Our team can work with vintage jewelry, family keepsakes, or treasured items to design a custom piece that carries forward the sentiment and story behind the original. This process allows you to wear a beautiful, meaningful piece every day while preserving its legacy.
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Absolutely! We specialize in custom jewelry design and would be delighted to work with you to bring your vision to life. From the initial concept to the final creation, our team will guide you through a seamless and collaborative process. Schedule a consultation with us to discuss your ideas and explore the possibilities.
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Yes! We have a curated selection of engagement rings and wedding bands for you to see in our Roswell boutique. Schedule a personalized appointment here to begin your dream ring shopping experience!
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Yes! We have both classic and contemporary customizable wedding bands for men. We work in traditional metals (platinum and gold), as well as alternative metals (titanium and black zirconium). We are also able to inlay materials such as wood and meteorite into your jewelry. The options are endless!
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
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Our jewelry is crafted from premium materials, including 18K and 14K gold, sterling silver, platinum, and ethically sourced gemstones. We prioritize quality, longevity, and responsible sourcing to ensure each piece is as enduring as it is beautiful.
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Our website offers a curated selection of our collections for easy online shopping. Simply browse by category, view detailed images, and purchase securely through our website. If you have any questions while shopping, our customer service team is here to assist.
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We offer secure and insured shipping options within the United States and internationally. Each item is carefully packaged to ensure safe delivery. For international orders, shipping rates and delivery times vary based on location. Feel free to contact us for details on shipping to your destination.
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We stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If you are not entirely pleased, we accept returns on unworn, non-custom items within 30 days of purchase. For custom designs, please contact us to discuss any concerns you may have, as each piece is created uniquely for you.
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We’d love to meet with you to discuss your jewelry needs. Simply visit our Appointments page to schedule an in-store or virtual consultation, or reach out by phone at 770-649-1901. We’re here to provide guidance, answer your questions, and help you find or design the perfect piece.
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